Brian Riback

CRM Solution Architect & Strategy Consultant

Brian Riback is a business-led CRM solution architect and strategy consultant with over 20 years of experience defining end-to-end solutions across Marketing, Sales, and Customer Success.

He specializes in helping organizations move from disconnected strategy to usable execution — aligning people, process, data, and platforms.

His background spans nonprofit, media, agency, healthcare, and consulting environments, with a consistent focus on turning complex platform and operational challenges into measurable outcomes.

  • CRM strategy and operational design
  • Retention and lifecycle improvement
  • MarTech stack optimization
  • Microsoft Dynamics 365 and Power Platform
  • Requirements gathering and solution design

Let's Connect...

If you are working through a CRM or retention challenge, or want to exchange ideas, feel free to reach out.

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